Specializing in the design and manufacture of high quality, cost-effective test and measurement products for over 50 years
Frequently Asked Questions (FAQ)
- How can I contact B&K Precision?
- How do I send my products for repair?
- Does B&K Precision have a list of Authorized Service Centers?
- What are B&K Precision's business hours?
- Do you still supply CRT adapters for your older Rejuvenators?
- How do I get Schematics, Specifications or Instruction Manuals for B&K Precision products?
- What is the turn around time for a repair?
- How do I get upgraded software for device programmers?
- Can I buy products directly from B&K Precision?
- How can I contact B&K Precision?
- You can contact B&K Precision at:
U.S. Toll Free: (800) 462-9832
Phone: (714) 921-9095
Fax: (714) 921-6422
Web Form: Click here to contact us - How do I send in my products for repair?
- An RMA (Return Material Authorization) number is required to accompany all instruments sent in to the service department. The RMA number allows you to obtain and track the progress of your request. To obtain an RMA number and information on how to send in your product, click here to go to the Service & Calibration section of our website and enter your model number to start the process.
- Does B&K Precision have a list of Authorized Service Centers?
- Yes, check the list below for the nearest service center:
California
B&K Precision
22820 Savi Ranch Pkwy.
Yorba Linda, CA 92887
(714) 921-9095Canada
ALL IN ONE ELECTRONICS
50 Wingold Avenue
Toronto, Ontario M6B 1P7
Phone: (416) 789-0668France
Sefram
32, rue Edouard Martel - BP55
F42009 - Saint-Etienne Cedex
Phone: +33 825 56 50 50
Fax: +33 (0) 4 77 57 23 23 - What are B&K Precision's business hours?
- Monday through Thursday - 7:00 am to 5:30 pm (pacific time)
Friday - 7:00 am to 12:00 pm (pacific time)
Saturday and Sunday - Closed. - Do you still supply a CRT set-up chart for your older Rejuvenators?
- Yes. Click here to visit our Downloads page to get the free PDF document.
- How do I get Schematics, Specifications or Instruction Manuals for B&K Precision products?
- You can contact B&K Precision's parts and documentation department using our web form. They can give you price and availability for schematics or instruction manuals. For specification or product information please enter the model number of your product in the search box at the top of the page and then click the documentation tab.
- What is the turn around time for a repair?
- The turn around time is usually ten (10) working days (not including shipping time). The only situation in which it would take longer than ten working days is either parts pending, or payment not received.
- How do I get upgraded software for device programmers?
- You can go to the B&K Precision Software and Specifications download section.
- Can I buy products directly from B&K Precision?
- B&K Precision sells product through a large national and international distribution network. You can find a distributor near you on our "Where to buy" page.