How can I contact B&K Precision? Does B&K Precision have a list of Authorized Service Centers? What are B&K Precision's business hours? Do you still supply CRT adapters for your older Rejuvenators? Where do I send my products for repair? How do I get Schematics, Specifications or Instruction Manuals for B&K Precision products? What is the turn around time for a repair? How do I get upgraded software for device programmers? Can I buy products directly from B&K Precision?

......................................................................................................................................  How can I contact B&K Precision? You can contact B&K Precision at: U.S. Toll Free: (800) 462-9832 Phone: (714) 921-9095 Fax: (714) 921-6422 Web Form: Click here to contact us  > Top  Does B&K Precision have a list of Authorized Service Centers? Yes, check the list below for the nearest service center Canada ALL IN ONE ELECTRONICS 50 Wingold Avenue Toronto, Ontario M6B 1P7 Phone: (416) 789-0668 Georgia CARLTON-BATES 125 Royal Woods Ct., Suite# 150 Tucker, GA 30084 Phone: (770) 621-9169 Fax: (770) 621-9791 Kansas K.C. CALIBRATION LABORATORY, INC. 8391 Melrose Drive Lenexa, KS 66214 Phone: (913) 541-0629 New York UP STATE METROLOGY 2973 B. W. Henrietta Rd. Rochester, NY 14623 Phone: (585) 292-6430 Fax: (585) 292-6437 > Top  What are B&K Precision's business hours? Monday through Thursday - 7:00 am to 5:30 pm (pacific time)  Friday - 7:00 am to 12:00 pm (pacific time)  Saturday and Sunday - Closed. > Top  Do you still supply CRT adapters for your older Rejuvenators? Yes. B&K Precision's Parts and Documentation department sells "CR" adapters and Set-up Charts for Models 467 through the 490B. You can contact B&K Precision's parts and documentation department using web form (click here) for more information. . > Top  Where do I send my products for repair? You can send your B&K Precision products to our Service and Repair department at:  B&K Precision Attn: Service Department 22820 Savi Ranch Parkway Yorba Linda CA 92887 U.S.A.  Include a letter with your contact information (name and phone number) and return information (return shipping address) along with a description of the products problem. If the product is still under warranty then include a copy of a receipt showing when the product was purchased. If the unit is no longer covered by a warranty, please see Service/Repair page for flat rate repair costs and shipping costs. All service and repair is prepayment terms only (check or credit card). You do not need a RMA#. You can contact B&K Precision's Service and Repair department for more information by using our web form. > Top

How do I get Schematics, Specifications or Instruction Manuals for B&K Precision products? You can contact B&K Precision's parts and documentation department using our web form. They can give you price and availability for schematics or instruction manuals. For specifications you can go to B&K Precision Software and Specifications download section. If the information you are looking for is not there then click here to contact B&K Precisions technical support department.

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What is the turn around time for a repair? The turn around time is usually ten (10) working days (not including shipping time). The only situation in which it would take longer than ten working days is either parts pending or payment not received.

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How do I get upgraded software for device programmers? You can go to the B&K Precision Software and Specifications download section.

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Can I buy products directly from B&K Precision? B&K Precision sells product through a large national and international distribution network. You can find a distributor near you on our "Where to buy" page. Click here to buy accessories and parts for B&K Precision's products.

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