B&K Precision - Employment Opportunity
Title of the position: Sales Operations Specialist
We are looking for a motivated sales operations professional to join our close-knit sales and marketing team. In this role you will manage the order fulfillment process and support our sales team. B&K Precision is a leading global manufacturer of electronic test and measurement equipment, located in Yorba Linda, CA.
- Manage the order fulfillment process including order entry, order processing, status updating through to shipment.
- Field distributor email and phone inquiries regarding price, lead-time, inventory, product information and export details.
- Resolve problems with purchase orders and notify sales team and distributors accordingly.
- Work closely with the Director of Sales towards streamlining routine tasks and improving operational efficiency.
- Assist the Director of Sales with additional tasks such as analyzing sales data and preparing reports.
- Manage the company’s eBay store, providing order fulfillment and customer service for our eBay customers.
- Stay up-to-date with new products and services.
- Serve as a backup receptionist and customer service representative.
- Work experience in a sales operations role, preferably in a B2B environment
- Associate’s degree in business or related field
- Strong oral and written English communication skills
- Able to interact with customers in a courteous and professional manner via email and phone
- Comfortable working with all managerial levels
- Able to work independently with minimal supervision
- Team-orientated, proactive and flexible
- Organized and detail-oriented
- Proficient in Microsoft Office Excel
- Familiarity with ERP software
- Familiarity with EDI based order processing and related documents
- Familiarity with CRM software
- Interest or familiarity with electronics
We offer an attractive benefits package, including but not limited to a 4-day work week (Monday – Thursday), medical, dental, vision coverage, 401(k) savings plan with company match, flexible spending accounts and paid time off.
Qualified applicants please email your resume and cover letter to email@example.com with Sales Operations Specialist in the subject heading.
B&K Precision is an Equal Opportunity Employer.